Last updated: 2 August 2026
This Privacy Policy explains how Naz Roofing Services handles personal information collected through naz-roofing.com and related enquiries.
What we collect
When you request a callback or contact us, we may collect your name, mobile number, service requested, any message you provide, and the time and source of your enquiry. Advertising attribution values such as gclid, gbraid, wbraid and UTM parameters may be stored with an enquiry so we can understand which advertising led to it.
The website and its security services may also process technical information such as IP address, browser and device information, page interactions, cookies and anti-spam verification data. The callback form is not intended for payment details or sensitive personal information.
How we use information
- to respond to enquiries, arrange inspections and provide roofing quotes or services;
- to send enquiry confirmations and necessary service communications;
- to protect the website and forms from spam, fraud and abuse;
- to operate, troubleshoot and improve the website; and
- to measure advertising and website performance.
Service providers and disclosures
Information may be processed by service providers that support the website and enquiries, including WordPress hosting and email services, Forminator, Cloudflare Turnstile, Google Analytics, Google Ads and Google Maps. Some providers may process information outside Australia under their own privacy and security arrangements.
We may also disclose information where required by law, to protect safety or legal rights, or to professional advisers and contractors who need it to provide an authorised service. We do not sell personal information.
Google and Cloudflare services
Google Analytics and Google Ads may use cookies or similar technologies to measure visits and advertising outcomes. Maps, review links and embedded Google content are provided by Google. Your use of those features is also subject to the Google Terms of Service and Google Privacy Policy.
Cloudflare Turnstile checks form submissions for abuse without requiring a traditional CAPTCHA. Cloudflare processes technical signals for that purpose under its Privacy Policy.
Retention and security
We keep enquiry and related records only for as long as reasonably needed to respond, provide services, meet legal or accounting obligations, resolve disputes and prevent abuse. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Access, correction and complaints
You may ask what personal information we hold about you, request a correction, or raise a privacy concern. We may need to verify your identity before acting on a request, and some records may need to be retained where the law requires it.
Contact
Email: naz.roofing.sydney@gmail.com
Phone: 0451 725 695
Changes to this policy
We may update this policy when the website, service providers or legal requirements change. The latest version will be published on this page with an updated date.
Website analytics and advertising measurement
This Australia-focused website uses Google Analytics, Google Ads measurement and Hotjar to understand visits, measure advertising outcomes and improve the website. These services may process technical and usage information such as IP and device information, pages viewed, interactions, session duration, referring information and advertising identifiers. Their providers may process information outside Australia.
Hotjar is limited to public website pages. Callback forms and their contents are suppressed from Hotjar session recording. Meta Pixel is disabled, and Google advertising user data and personalisation are denied by this website integration.
Analytics starts after the website collection notice appears. You can use the persistent Analytics choices control to turn off Google analytics and advertising cookies and stop Hotjar recording. After opt-out, Google may still receive limited cookieless advertising-measurement signals while the current page reloads; later pages keep the Google measurement loader blocked. Read the Google Privacy Policy, the Hotjar Privacy Policy, or use Hotjar’s browser-wide opt-out.